FAQ – FREQUENTLY ASKED QUESTIONS

WHY BUY FROM US?

Our company, buy-followers.info, is a global leader in this sector, known for our quick, efficient, and secure services. Our automated delivery system ensures that orders are completed as soon as possible with the highest level of safety. We have an extensive portfolio of satisfied customers because we offer personalized attention 24 hours a day. Our goal is to provide the best service to our clients and help them achieve their objectives.

CAN MULTIPLE SERVICES BE PURCHASED?

Yes, you can purchase as many services as you desire. You can add them all to the shopping cart. Once you have all the services added, you can proceed to payment.

IS THERE ANY RISK TO MY ACCOUNT?

As the leading company in selling followers and interactions on social media, we always offer the best services, in a completely legal and natural way, without putting your account at risk at any time. We have completed thousands of orders, and there has never been a case of banning or blocking an account.

HOW TO BUY A SERVICE?

On our website, you will find each social network separately: Instagram, Youtube & TikTok.

Depending on which social network you are interested in, click on the corresponding one, and once inside, you can choose the service you wish to purchase and the quantity you want to order. To finalize the order, you simply need to complete the payment, and we will start working on what you have contracted.

DO I NEED TO HAVE MY ACCOUNT/CHANNEL IN PUBLIC MODE?

YES, YOUR ACCOUNT MUST BE IN PUBLIC MODE. The only requirement for orders to arrive correctly (for all types of services and social networks) is that the account/channel must be in PUBLIC MODE.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

INSTAGRAM

The delivery of Instagram services usually takes up to 24 hours, although it is often completed much sooner, within the first few hours after payment. Delivery time also depends on the quantity contracted.

Instagram Followers – If the order is up to 5,000 followers, delivery will be within 24 hours. If the order is up to 10,000 followers, it will be completed within 48 hours. Amounts greater than 10,000 followers will take longer to complete. For quantities above 100,000 followers, it may take 1 to 2 weeks to complete. An order of 1 million followers can take 1 to 3 months to complete.

Other Instagram Services – Completed within the first 24-48 hours.

OTHER SOCIAL NETWORKS

Almost all social networks guarantee delivery within 24-48 hours, although there are exceptions. YouTube orders usually take a bit longer, so please be patient if your order is taking longer than expected.

DO FOLLOWERS DISAPPEAR? ARE THEY REPLACED IF LOST?

Followers generally DO NOT disappear, but in case they do, we offer a 30-day replacement guarantee from the day of purchase.

CAN I CHANGE THE USERNAME OR PROFILE LINK CONTRACTED?

The username or profile link contracted cannot be changed because the service is provided to a specific username or link. If you change the username, the account appears as a new account not in our database. Followers cannot be replaced for accounts that have changed their username. The order made and support offered is for the original username specified in the purchase.

WHAT ARE THE MINIMUM QUANTITIES I CAN CONTRACT FOR EACH SERVICE?

The minimum quantity to contract for each service is the minimum amount shown on the website, which cannot be divided into smaller quantities.

Followers / subscribers on any social network – The minimum quantity that can be sent for each account is 100, except for some networks where it is specified that it may be 50.

Likes – On each social network, the minimum number of likes to send per link is 100, except for Instagram, where the minimum quantity purchased is 100 but can be divided by 2, so 50 likes can be sent per link between 2 links.

Views – On YouTube, a minimum of 1,000 views per link can be purchased without dividing them. On other social networks, the minimum views per link are 100.

Comments – The minimum quantity to contract is 10, and the minimum quantity to send per link cannot be divided into more links.

IS CARD PAYMENT SAFE?

Yes, it is completely safe to pay with a card on our website. Buy-Followers.info is protected by 256-bit SSL encryption and is monitored 24 hours a day by one of the world’s best website security companies: Sucuri.net. This makes browsing and purchasing on this website entirely secure, so you can shop with complete confidence.

PAYMENT METHODS?

We currently offer completely secure payment through credit or debit card processed directly by our bank. We NEVER store or process your card’s personal information.

We also offer payment via Cryptocurrency (Bitcoin, Ethereum, Litecoin, etc.), and bank transfer.

Buy-Followers.info is a legal Spanish company that is protected by 256-bit SSL encryption and is monitored 24 hours a day by one of the world’s best website security companies: Sucuri.net. This makes browsing and purchasing on this website entirely secure.

Why is PayPal not available?

During the last months of 2019, PayPal updated its usage policies and no longer accepts the sale of digital products for social networks, which is why we cannot accept payments through this payment processor.

HOW TO PURCHASE LIKES ON INSTAGRAM?

Depending on the electronic device you are using, there are several ways to copy the link.

If you want to place the order from your computer, open your account in an internet browser and, once you have your account open, move the cursor to the desired photo, right-click with the mouse, and you will see several options to choose from. Select COPY LINK. Once copied, paste it when placing the order.

If you want to place the order from your phone, open the app and go to the post you want to add likes to. Once the photo is open, go to the top right corner and you will see three dots ···, tap on those three dots and choose the share option. Once there, at the very bottom, select COPY LINK. After that, go to the order and paste the link in the order.

DO I HAVE TO GIVE YOU MY ACCOUNT DETAILS AND PASSWORD TO USE YOUR SERVICE?

No! To hire our services for your social networks, it is very easy and secure without giving us your account login details. Therefore, your account will always be protected. We only need the username or link for the order to be processed.

Attention! If someone asks for your social media account login details, be suspicious, as it could be an attempt at appropriation.

WHAT ARE THE INSTAGRAM FOLLOWER PROFILES AND OTHER NETWORKS LIKE?

As stated on the website, these are global accounts, profiles from different parts of the world that cannot be selected by geolocation, age, gender, or taste. Therefore, the profiles available at the time of delivery will be provided.

The profiles appear real, with photos and posts, but they do not interact with your account since you only hire followers. It cannot be guaranteed that these followers will be interested in your content and give likes. Interactions are other services such as Likes, Visits/Views, Comments, etc., which can also be found on our website.

HOW TO BUY VOTES?

For both Twitter and Instagram, purchasing votes is done in the same way. Choose the product you want to hire, the quantity to hire, and add the voting link in the case of Twitter, or the username in the case of Instagram, along with the number of the option you want to vote for. Finally, make the payment, and the service will arrive as soon as possible.

CAN I SEE THE PRICE IN ANOTHER CURRENCY?

You cannot change the currency on the website because it would only be for informational purposes since we receive the money in euros. However, you can pay with any card, in any currency, and from any country you want. Our services are carried out worldwide, and we have clients who visit and hire us from more than 50 different countries. To check the currency exchange rate, you can look it up online for guidance.

WHAT ARE AUTO LIKES AND AUTO POWER LIKES?

Both simple Auto Likes and Auto Power Likes are the same service, with one difference: Auto Power Likes are accounts with more than 10,000 followers, increasing the possibility of reaching more profiles and appearing on the Explore page.

The Auto Likes service (both simple and power) automatically delivers likes, views, and impressions to each post you publish for the duration of your subscription and in the quantities you choose. This subscription can be contracted for a minimum of one month. For example, if you hire 200 Auto Likes + Views + Impressions for 90 days, every post you make during those 90 days on your Instagram account will automatically receive 200 Likes, Views, and Impressions.

DO FOLLOWERS/SUBSCRIBERS INTERACT WITH MY PROFILE/CHANNEL?

The profiles appear real, with profile photos, posts, followers, likes, and even some with stories on Instagram. However, it is not guaranteed that these followers will interact with your account, as you only hire followers, and their interest in your content and liking your posts cannot be guaranteed. Interactions are other services such as Likes, Views, Comments, etc., which can also be found on our website.

CAN I USE MY ACCOUNT DURING THE SERVICE?

Yes, you can use your account normally as on any other day, as we do not need access to the account.

WHY HAVEN'T I RECEIVED MY ORDER?

Once the purchase is made, it is recommended to wait for it to be completed within the first 24 hours, except for YouTube services, which may take a bit longer.

If the service is not completed after the estimated time, it is possible that you provided incorrect information on the order, your account is set to private, or the payment for your order was not correctly processed.

In any case, if you have not received your service after 24 hours and everything is done correctly and paid, you can contact us via online chat or email to resolve the issue as soon as possible. Click here to contact us.

REFUNDS?

An order will be considered complete once the payment has been successfully processed. You may only cancel the order within the following 12 hours and be eligible for a full refund, ONLY if your order has not yet been processed.

Buy-Followers.info will only refund the amount paid if it is within a timeframe of less than 12 hours, and the order has not been processed. In many cases, the processing of each order takes place before 12 working hours.

CAN YOU PROVIDE US WITH AN INVOICE?

OF COURSE! We are a completely serious and legally registered company in Spain, so we can provide invoices to all customers who request it, either by contacting us via email or entering the billing information directly in the order under the NOTES section.

In addition to the invoice, you will always receive a copy of your order in your email inbox with all the order information.

Have you read all the frequently asked questions but still have unresolved doubts?